Age regulations and legal requirements
To play at Novoline, you must be at least 18 years old. This is a legal requirement for gambling in Germany. When registering, you must confirm your age, and Novoline carries out full account verification to ensure compliance with these rules.
Novoline is regulated by the Joint Gambling Authority of the Länder (GGL) and the State of Schleswig-Holstein. These authorities enforce strict standards for player protection and monitor compliance with age regulations.
Gaming limits and control tools
Novoline offers several tools to help you control your gambling behaviour. You can set individual deposit, loss and time limits to ensure you only spend what you can afford.
Limit reductions take effect immediately. If you wish to increase a limit, a waiting period of 7 days applies. This gives you time to reconsider your decision.
Novoline also offers a Reality Check function with a 5-minute break after 60 minutes of play. Additionally, you can activate a 24-hour play exclusion to enforce a short gaming break.
- Set individual deposit limits
- Set loss limits per day, week or month
- Enable time limits for gaming sessions
- Reality Check every 60 minutes
- 24-hour self-exclusion available at any time
- 7-day waiting period for limit increases
Statutory gaming limits in Germany
1.000 € per player at all licensed operators, including Novoline.
100 € at Novoline. After verification, standard limits and deposit options apply.
| Limit type | Amount or description |
|---|---|
| Monthly deposit limit (LUGAS) | 1.000 € |
| Maximum stake per spin (for players aged 21) | Up to 5 € |
| Deposit before verification | Maximum 100 € |
| Daily withdrawal limit | 10.000 € |
| Weekly withdrawal limit | 25.000 € |
| Monthly withdrawal limit | 50.000 € |
Help and support
If you have questions or concerns about your gambling behaviour or need support, you can contact specialist support organisations. These independent organisations offer free advice and support.
In Germany, Novoline works with recognised organisations that promote player protection and prevention of problem gambling. These organisations provide information, advice and resources to support players who need help.
- buwei.de – Federal Centre for Addiction Questions: Information and counselling services
- spiel-bewusst.de – Prevention and education on responsible gambling
- Free helplines and online resources available
- Independent organisations with no connection to gambling operators
- Confidential and anonymous support available
Self-exclusion and gaming breaks
If you find that gambling is a problem for you, you can self-exclude. This means you can lock your account for a set period to prevent yourself from playing.
A 24-hour play exclusion can be activated by you at any time. For longer-term exclusions or professional help, you should contact the advisory organisations mentioned above.
FAQ
How do I recognise a legitimate online casino?
Legitimate operators like Novoline hold a GGL licence (Joint Gambling Authority), are connected to OASIS/LUGAS and have comprehensive player protection mechanisms. They offer clear bonus and limit rules and transparent terms and conditions.
Are online gaming halls legal in Germany?
Yes, provided they hold a GGL licence, such as Novoline. These operators are subject to strict regulations and are monitored by German authorities.
Can I set limits myself?
Yes. At Novoline you can set individual deposit, loss and time limits. Reductions take effect immediately, while increases become valid after 7 days.
Is there a statutory deposit limit?
1.000 € per month and applies to all licensed operators in Germany including Novoline.
Where can I find support for gambling problems?
You can contact independent support organisations such as buwei.de or spiel-bewusst.de, which offer free advice and support. These organisations have no connection to gambling operators and work confidentially.
